Other external stakeholders

Last updated: January 2025

1. Legal basis and purpose of processing personal data

SSAB may process personal data of other external stakeholders, such as persons approaching SSAB in order to give feedback or to report an incident related to SSAB’s operations, or who contact SSAB for other reasons. The purposes of processing personal data is explained below.

PROCESSING ACTIVITY	LEGAL BASIS	DESCRIPTION
Incident and grievance reporting	Legitimate interest	Individuals’ personal data is used to manage communication with the individual and to follow up and take actions related to reported incidents. Individuals can choose to submit their feedback with their contact information, so that SSAB can respond to them and follow up and take actions related to the reported matter. The reports may at times also contain information related to other individuals than the person reporting the incident.
Other feedback and contacts with SSAB	Legitimate interest	SSAB may process personal data of individuals having provided feedback to SSAB . 1.1 The feedback and communications to SSAB may at times also contain information related to other individuals than the person contacting SSAB.

PROCESSING ACTIVITY

Incident and grievance reporting

LEGAL BASIS

Legitimate interest

DESCRIPTION

Individuals’ personal data is used to manage communication with the individual and to follow up and take actions related to reported incidents.

Individuals can choose to submit their feedback with their contact information, so that SSAB can respond to them and follow up and take actions related to the reported matter.

The reports may at times also contain information related to other individuals than the person reporting the incident.

PROCESSING ACTIVITY

Other feedback and contacts with SSAB

LEGAL BASIS

Legitimate interest

DESCRIPTION

SSAB may process personal data of individuals having provided feedback to SSAB .

1.1 The feedback and communications to SSAB may at times also contain information related to other individuals than the person contacting SSAB.

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Privacy notice - other external stakeholders

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2. Collection of personal data

Depending on the individuals' interaction, SSAB may collect the following personal data:

Personal Data	Examples
Contact details	Name, email address, phone number, address,
Other personal data	Other personal data provided as part of the incident reporting, grievance or other feedback

Personal Data

Contact details

Examples

Name, email address, phone number, address,

Personal Data

Other personal data

Examples

Other personal data provided as part of the incident reporting, grievance or other feedback

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Generally personal data is collected directly from individuals. However, SSAB may also receive other types of personal data from the reporter in the free text fields or attachments of feedback forms. Data provided by the reporter may include personal data of other individuals.

3. Retention of personal data

Personal data will only be stored for as long as is necessary for the purposes of processing and following up the reported incident or to process the feedback given by the individual, and to take relevant measures in relation to the feedback or the reported matter. Personal data that is not relevant to the reported event or feedback will be deleted as soon as possible.

In some instances, personal data is used to establish, assert or defend a legal claim. In these circumstances, personal data will be stored until the legal proceedings and related actions are completed.

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Go back to the Privacy portal containing general privacy information and other specific privacy notices.

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PROCESSING ACTIVITY	LEGAL BASIS	DESCRIPTION
Incident and grievance reporting	Legitimate interest	Individuals’ personal data is used to manage communication with the individual and to follow up and take actions related to reported incidents. Individuals can choose to submit their feedback with their contact information, so that SSAB can respond to them and follow up and take actions related to the reported matter. The reports may at times also contain information related to other individuals than the person reporting the incident.
Other feedback and contacts with SSAB	Legitimate interest	SSAB may process personal data of individuals having provided feedback to SSAB . 1.1 The feedback and communications to SSAB may at times also contain information related to other individuals than the person contacting SSAB.

PROCESSING ACTIVITY

Incident and grievance reporting

LEGAL BASIS

Legitimate interest

DESCRIPTION

PROCESSING ACTIVITY

Other feedback and contacts with SSAB

LEGAL BASIS

Legitimate interest

DESCRIPTION